The $300 deposit is non-refundable.

Trip cancellation due to medical or family emergency:
If you need to cancel your trip due to a medical or family emergency, you may be eligible for full reimbursement from your Cancellation and Interruption Insurance provider.

Trip cancellation due to any reason other than medical or family emergency:
The three payments following the deposit are 50% refundable up until your air ticket is purchased or 2 months prior to departure (whichever applies to the situation or comes first), at which point they are non-refundable. 

Please note that upon cancelation, any non-refundable payments (excluding the deposit and flight charges) can be applied to a future tour with Let Live Travel! 

If you have any questions regarding this, please do not hesitate to email us.